Privacy Policy

Privacy Policy

Introduction

Welcome to https://counsellors-sutherland-shire.thebestlocalpro.com (hereinafter referred to as “CounselorSutherlandShire,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices regarding the collection, storage, use, and disclosure of personal information in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCUT Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our website (https://counsellors-sutherland-shire.thebestlocalpro.com), mobile applications, online services, and products offered by CounselorSutherlandShire. Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our platform, as these entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides how we interact with users when:

  • You access or use our applications and services as an authorized user.
  • You visit any of our websites linked to this policy.
  • We communicate with you via email, phone calls, text messages (SMS), or newsletters.

Personal Data Collection

We collect a range of personal data, including:

  • Account Information: Details related to your account creation and management, such as usernames, passwords, and account settings.
  • Payment Information: Data required for processing payments, like credit card numbers, billing addresses, and payment history.
  • Financial Information: Any financial records or details provided for transactions or services.
  • Purchase Information: Records of products or services purchased from us, including order details and shipping addresses.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Geographic coordinates captured when you use our location-based services.
  • Feedback: Comments, suggestions, reviews, or ratings provided by users.
  • Social Media Information: Data from social media platforms when you interact with us through these channels.
  • Product Information: Details about products or services that interest you, such as preferences and browsing behavior.

We obtain this data through direct user input, interactions with our systems, and automated technologies, including cookies and other tracking tools. Additionally, third parties may share personal data with us, but we are not responsible for their privacy practices.

Cookies

We use cookies to enhance your experience and gather analytics. Cookies can be categorized as:

  • Strictly Necessary: Essential for navigating our website and using its core features.
  • Preference: Remembering user preferences and settings to provide a personalized experience.
  • Analytics: Tracking aggregated data to understand how visitors interact with our site, enabling us to improve it.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by applicable law. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data.

Security Measures

CounselorSutherlandShire implements robust security measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data during transmission and storage.
  • Secure server infrastructure and network protection.
  • Access controls and employee training on data protection practices.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to your information and its accuracy.
  • Request for rectification if your data is incomplete or incorrect.
  • Erasure (or ‘right to be forgotten’) under certain circumstances.
  • Restriction on the processing of your data in specific cases.
  • Right to data portability, allowing you to transfer your data to another controller.
  • Objection to the processing of your data for specific purposes.
  • Non-discrimination for exercising your privacy rights.

To exercise these rights or have any data-related queries, please reach out to our privacy team via email at [email protected] or by post to the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review it periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or to exercise your data rights, please contact us:

Email: [email protected]

Postal Address: CounselorSutherlandShire Privacy Team, [Address], [City, State, ZIP Code]